Re: I need to speak to someone on the telephone - what number do I call?

I’d recommend chat even if the phone people were working on the weekend.

For either, you need to go to the Contact page and jump through the hoops about what product and type of issue you have then click the Still Need Help at the bottom and, at least in the US, there is a Chat 24/7, Phone M-F, Ask the Community (these forums):

http://helpx.adobe.com/contact.html

This link might shortcut part of the process, but you might need to change what the product and type of issue are:

http://helpx.adobe.com/contact.html?step=PHSP_downloading-installing-setting-up_downloadin g-installing_stillNeedHelp