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Problems Loading Photoshop & Premiere Elements 11

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I am having problems loading Elements 11 on my PC .It loads up and just near the end I get a message "Installing required shared technologies" then the program rolls back and askers to restart the PC.

I removed all old Adobe & other photo software and ran the adobe help thing .It gave this message "cpsid-82829s1 a restart is pending Bootstrapper error has occurred" .

Can someone HELP I've been trying to load this software for 3 days.


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