Re: I purchased Adobe Photoshop Elements 12 and can't get into the website to put in the redemption code so that I may download my purchase. I have tried going to troubleshooting and have put the URL in without a period at the end. All I get is a blank pa

Hi,

Have you tried the following site?

Redemption Code Help

What operating system and browser are you using?

You should be able to download the trial version and install that. Once you get your serial number you can convert the trial version to a full version.

Brian